Refund policy
At Keeva India, we want you to be completely satisfied with your purchase. If you are not happy with your order, we’re here to help.
Returns
We have a 30-day return policy from the date of delivery.
To be eligible for a return:
- The item must be unused and in the same condition that you received it.
- It must be in the original packaging with tags attached.
- You must provide a receipt or proof of purchase.
Return Address
MIDC, W11, Waluj,Chhatrapati Sambhajinagar, Maharashtra 431136
How to Return
- Contact us at keevaindia7@gmail.com with your order details.
- Once approved, we will share the return instructions and shipping address.
- Ship the product back to us as per the provided instructions.
Non-returnable Items
- Sale or clearance items
- Gift cards
- Custom or personalized products
- Perishable goods (plants, flowers, etc.)
- Used or damaged products not due to our error
Damaged or Wrong Items
If you receive a defective, damaged, or incorrect item, please contact us immediately with photographs so we can arrange a replacement or refund.
Refunds
- Once we receive and inspect your return, we will notify you of approval or rejection.
- Approved refunds will be processed to your original payment method within 10 business days.
- Bank/card processing times may vary.
Exchanges
To exchange an item, return the original product first. Once your return is approved, place a new order for the replacement item.
Contact Us
Email: keevaindia7@gmail.com
Phone: +91-9766493541 / +91-8600142235