Terms of service
Overview
Welcome to Keeva! The terms “we”, “us”, and “our” refer to Keeva India. Keeva India operates this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). Keeva India is powered by Shopify, which enables us to provide the Services to you.
The following Terms and Conditions, together with any policies referenced herein (“Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they contain important information about your legal rights, including warranty disclaimers and limitations of liability. By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, please do not use or access our Services.
1. Access and Account
By agreeing to these Terms, you confirm that you are at least the age of majority in your state or province of residence and have given consent for any of your minor dependents to use the Services.
You may be required to provide certain information to use our Services, such as your name, email, billing, payment, and shipping details. You agree that all information you provide is accurate, complete, and current.
You are responsible for maintaining the confidentiality of your account credentials and all activities under your account. Accounts cannot be transferred, sold, or licensed to others.
2. Our Products
We make every effort to display accurate product descriptions and images. However, actual colors and appearances may vary based on your device and screen settings.
We do not guarantee that product quality or appearance will meet your expectations. Product descriptions and prices may change without notice, and we may discontinue items at any time.
3. Orders
When you place an order, you are making an offer to purchase. Orders are accepted at our discretion and are confirmed only after payment is processed.
We reserve the right to cancel or refuse any order. If an order is cancelled, we will attempt to notify you using the contact information provided.
Returns or exchanges are subject to our Refund Policy. Purchases are intended for personal use only, not for resale.
4. Prices and Billing
Prices are subject to change without notice. The price charged is the one in effect at the time you place your order. Unless otherwise stated, prices do not include taxes, shipping, handling, customs, or import fees.
You agree to provide accurate billing and payment information, keep it up to date, and ensure that you are authorized to use the provided payment method.
5. Shipping and Delivery
Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs, or events beyond our control. Once a product is handed over to the carrier, the risk passes to you.
6. Intellectual Property
All content on our Services — including trademarks, logos, designs, images, text, graphics, and product descriptions — is owned by Keeva India or our licensors. You may not copy, modify, reproduce, or distribute any content without prior written permission.
7. Optional Tools
We may provide access to third-party tools. These are offered “as is” and “as available” without warranties or endorsements. Your use of these tools is entirely at your own risk.
8. Third-Party Links
Our Services may include links to third-party websites. We are not responsible for their content or accuracy, and you access them at your own risk. Please review their policies before engaging in transactions.
9. Relationship with Shopify
Keeva India is powered by Shopify, but Shopify is not involved in our sales. All transactions are between you and Keeva India. You release Shopify from any claims related to purchases from our store.
10. Privacy Policy
Your personal information is handled according to our Privacy Policy and Shopify’s Privacy Policy. Because Shopify hosts our store, some of your data will be processed by Shopify to provide and improve the Services.
11. Feedback
By submitting feedback, reviews, or suggestions, you grant us a worldwide, royalty-free license to use and share that content. You represent that you own or have rights to your submissions.
12. Errors and Omissions
Occasionally, our site may contain errors or inaccuracies in product descriptions, pricing, or availability. We reserve the right to correct these without prior notice.
13. Prohibited Uses
You agree not to use our Services for unlawful purposes, to infringe on intellectual property rights, to transmit harmful code, to engage in fraud, or to interfere with site security.
14. Termination
We may suspend or terminate your access to our Services at any time for violations of these Terms. Certain sections, such as Intellectual Property and Limitation of Liability, will survive termination.
15. Disclaimer of Warranties
Except as expressly stated, our Services and products are provided “as is” and “as available,” without warranties of any kind. We do not guarantee that the Services will be uninterrupted or error-free.
16. Limitation of Liability
To the fullest extent permitted by law, Keeva India and its affiliates will not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our Services or products.
17. Indemnification
You agree to indemnify Keeva India, Shopify, and our affiliates against any claims arising from your breach of these Terms or violation of applicable laws.
18. Severability
If any part of these Terms is found unenforceable, the remaining provisions will continue in full effect.
19. Waiver & Entire Agreement
Our failure to enforce any provision does not waive our rights. These Terms, along with our posted policies, form the entire agreement between you and Keeva India.
20. Assignment
You may not assign your rights under these Terms without our consent. We may assign our rights without restriction.
21. Governing Law
These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Chhatrapati Sambhajinagar, Maharashtra.
22. Changes to Terms
We may update these Terms at any time. Updates will be posted on this page, and continued use of our Services constitutes acceptance of changes.
23. Contact Information
For questions about these Terms of Service:
Keeva India
Email: keevaindia7@gmail.com
Phone: +91-9766493541 / +91-98600142235
Address: MIDC, W11, Waluj, Chhatrapati Sambhajinagar, Maharashtra 431136
GST Number: 27BAJPK1525J1ZO